Duncan.co - Latest Comments in Typepad Sucks

Re: Typepad Sucks

Jacqueline — Sun, 10 Jul 2005 18:40:44 -0000

Yeah, TypePad customer support ROCKS.

Re: Typepad Sucks

Duncan — Wed, 06 Jul 2005 15:03:23 -0000

hey anil

i've changed the affiliate link to my own...

lish and i we're talking about another conversation we had on her blog about how she was shocked to find out that typepad was doing that without telling her...

Re: Typepad Sucks

Anil Dash — Wed, 06 Jul 2005 14:57:34 -0000

"oh and no i didn't ask about how they insert their affiliate id into amazon stuff without asking..."

You can use your own amazon affiliate code by entering it into your profile in the control panel.

Re: Typepad Sucks

Duncan — Tue, 05 Jul 2005 17:07:04 -0000

it doesn't affect the trackbacks

Re: Typepad Sucks

Sean — Tue, 05 Jul 2005 16:14:18 -0000

duncan - i have nowhere else to post this, so i'm asking here - does using Ecto, with the tags at the bottom of each post, make trackbacks irrelevant? or no, because it's just a link to other topics, not continuations of a particular topic......

late night pondering for nerds...

Re: Typepad Sucks

Duncan — Tue, 05 Jul 2005 11:18:53 -0000

oh and no i didn't ask about how they insert their affiliate id into amazon stuff without asking...

Re: Typepad Sucks

Duncan — Tue, 05 Jul 2005 11:17:40 -0000

hmm

I hear what you're saying about the lack of web 2.0ness

There have been some performance issues hasn't there...

Although I use Ecto to post, I do know the delay you're talking about.

I'm able to delete trackbacks in my account quite easily so maybe thats a new thing since you left.

Maybe I don't know enough about competing services?

Also, typepad isn't for everyone. I think it's designed for those of us who want more than something like blogger but less than their own server/domain/MT/WP etc...

I'm just happy they're listening.

Re: Typepad Sucks

Markus Sandy — Tue, 05 Jul 2005 10:52:46 -0000

No, I'm afraid your first impression was the correct one. They do suck.

Performance is a real problem. Features are not exactly "web 2.0" or competitive with other blog platforms (IMHO).

Also, we should all get paid (or refunds) for the amount of debugging help required (this is a paid service after all). This most recent upgrade was a disaster. They promised a two hour change over and it's now been several days and I still have two open and unresolved tickets.

One is the inability to delete trackbacks (SPAM in this case). There are also formatting issues. By performance issues, I mean it can take five minutes to save a page (using broadband!).

The new WordPress importer for TP/MT should help a little.

Many hosting services now offer WordPress, far more bandwidth and storage for $6.95 a month. Plus you get all kinds of other apps like forums, CRM, project management, wiki, CMS, etc. That beats TP by a long shot.

The last time I reported a performance problem to them (for my tiny little blog), they tried to sell me on moving to MT several times before anyone actually got around to addressing the real issue.

Even Anil Dash came by with a lame explanation (and wrong according to TP Support Team) and tried to pitch me on moving to MT instead of actually trying to help.

Some how I don't think that an amount of IM'ing is going to solve these kinds of problems.

Re: Typepad Sucks

Lee LeFever — Tue, 05 Jul 2005 09:56:22 -0000

Good stuff Duncan. I'm glad to hear they are listening like that. It's the way of the future. :)

Re: Typepad Sucks

Lish — Tue, 05 Jul 2005 09:54:40 -0000

Wow, that's great to hear! Anytime I've had an issue, typepad's been pretty good about helping me resolve it in a timely fashion.
On a side note- Did you discuss the fact that they use the amazon program to profit off their bloggers?